Faq

Firstly, you need to go to the Tradition Casino site. Once on the site, find the word “download” and click on this icon. A window should then appear which will invite you to save your registration file and then process it or simply open it without making a copy. After all that, you then only need to follow the installation instructions that appear on the screen.

To download the Tradition Casino software is simple and fast. Below is a simplified guide on how to download the Rival game sofware. Within a few minutes using this guide you will be able to play Tradition Casino’s entire range of online slot machines. A few clicks and you are on your way!

Explanations :

Step 1 – Simply click on the download icon below.
Step 2 – A window will appear – click on “log-in”
Step 3 – Now simply chose a location to download the software, for instance your desktop will be a good place.
Step 4 – The software will then begin to download. Once finished, a new window will appear.
Step 5 – When the software begins to download, a window will open – simply click on “apply”.
Step 6 – Now you need to read and agree to the license Terms and Conditions by clicking on “ I agree”.
Step 7 – The software will begin to install itself.
Step 8 – Once installation is complete, simply click on “finish” and the casino software will open. You will then only need to fill in a registration form to create a new player’s account.

And now? All that remains is for us to wish you happy gaming with Tradition Casino!

It usually takes 1 to 5 minutes to download the casino software but this may vary according to your Internet connection. Don’t worry, once the downloading process and installation of the software is complete you will have instant access to the casino.

To obtain a bonus, you will need to claim it before making your deposit. Therefore, should you wish to qualify for a bonus, you will need to find the “claim” icon located in the casino’s cashier and click on it.

This will then ensure that the desired promotional offer is immediately added to your account. Keep in mind that generally you may only qualify for one bonus per hour in all the Rival casinos.

To make a deposit, you will need to click on the ‘cashier’ icon in the casino. Several money transfer agents facilitating the transfer of deposits are allowed by Tradition Casino. You will find a list below.

When you register on an online Rival casino, you are invited to claim a certain number of bonuses. If this does not apply to you, then it is possible that you have been blocked from obtaining bonuses.

The online Rival casinos should not be seen as one entity. They are independent from each other. Consequently, the rules that govern the bonuses offered by each one differ from one casino to the next. It is in fact possible to be blocked from one casino without being automatically blocked from another.

There may be several reasons for an account to be blocked for bonuses. To give you only a few examples: the abuse linked to the possibility of opening several accounts with the sole aim of obtaining a bonus, the country of origin of the player may also be at the root of the problem, a conflict between a player and another Rival casino, the fact of taking out a deposit solely to play with the offered bonus, or simply a technical problem. In certain cases, an account may be only temporarily blocked. In this case, after a certain period, the player will be able to benefit from the bonuses and other promotional offers once again.

To obtain your account’s status when your account has been blocked for bonuses and to find out why ask for an account review by email or on live chat. The result of the review may take a few days.

The various money transferring facilities allowed by Tradition Casino are the following:

Moneybookers, UseMyWallet, NETeller, EcoCard, eWalletXpress, Click2Pay, Click and buy and bankcards. For American players, the transfer methods are bankcards, UseMyWallet (Quicktender) and eWalletXpress.

If you are American and you choose the bankcard, you will need to subscribe to a virtual account such as NETteller, EcoCard, UseMyWallet, eWalletXpress, Moneybookers, Click and buy or Click2Pay in order to receive payment.

In addition, you need to obtain an invitation before you will be allowed to use UseMyWallet (Quicktender). Any Rival casino will give you one without any problem. It should be noted that online casinos generally prefer Visa to the MasterCard. You may have a problem with your credit card; in this case, do not despair – contact the customer assistance service of the casino for help.

To make contact with the customer service of Tradition Casino, several methods are available to you. Again there is the live chat option, electronic mail and obviously the telephone.

For more information, all you need to do is go to the casino support page of the casino.

If you are connected to the online casino, go to the cashier and click on “live chat”.

To make a withdrawal and receive payment, nothing is simpler than going to the cashier and following the instructions.

The different money transfer services available for withdrawals at Tradition Casino are the following:

NETteller, EcoCard, UseMyWallet, eWalletXpress, Moneybookers, Click and buy, Click2Pay, eWalletXpress, and UseMyWallet. Only if these services have already been used to make a deposit may they be used for withdrawals. UseMywallet (Quicktender) and EwalletXpress are only relevant to Americans.

(Take note! This point only concerns Americans.) To be able to use Quicktender services you need a personal invitation. It may be offered to you by Tradition Casino.

Once your request has been made you need to allow for one to two weeks before it is processed.

Usually, Tradition Casino winnings are paid in 48H but you may obtain “flushed” cash collection or withdrawals if you’re VIP. This will allow you to, if you so request, remove the cashing-in or withdrawal from the waiting list and therefore, speed up the process.

However, once you have made the request you will no longer be able to change your mind. Note that Tradition Casino only makes this service available to VIP players.

For your cashing-in or withdrawals to be “flushed” or for further information contact casino support.

A cashable bonus is one that you may cash in after having played it together with your deposit for a certain amount of times, while a non-cashable bonus (or sticky bonus), as its name suggests, may not be cashed in. With cashable bonuses, you may cash in your deposit, your gains and your bonus altogether.

Most of the bonuses with deposits at Rival casinos fall into this category.
These are, in fact, able to be fully cashed in. They are not subject to any cashing-in limit, unlike most of the bonuses without deposits on offer.

Make sure you pay very special attention to the terms and conditions applied as these vary strongly from one bonus to another!

To guarantee the safety of all your transactions, Tradition Casino uses a numeric encoding SSL (Secure Socket Layer: protocol for transfer safety) of 128 bits also used by all the major financial institutions.

Therefore you have no need to have any concerns about using your credit card in any of the Rival online casinos.

Should you wish to play in real mode with Tradition Casino, you first need to buy a minimum of 25 €/$/£ of casino credits.

Or, in other words, in order to play with real money, you will need to make a deposit at least equal to 25 €/$/£. The maximum deposit allowed varies according to your level at the VIP Club Tradition.

Most collections do not take more than 48 hours. For the record, casino payments for the online Tradition Casino are usually made within five days of the request even on weekends.

If you are a member of the VIP players, you may be able to accelerate matters by asking that your collections be “flushed”. These types of collections speed up the process but are irreversible.

Payment is made via your virtual wallet (NETeller, Quicktender…). Once received, the money can be electronically transferred into your bank account by the ewallet. You will then need to wait 3 to 5 working days before being able to have full access to your winnings.

As a rule, always remember to take note of the terms and conditions of each bonus that interests you. In fact, bonuses may come with betting conditions which need particularly careful attention.

Therefore, it may be that you are only able to play with the slot-machines, the Keno and the Scratch for as long as the wagering conditions are not met in order to benefit from the said bonus. For instance, supposing you are claiming a bonus of 100 € corresponding to a bonus of 100% of your deposit, the wagering conditions may have stipulated, for example, that you had to bet on the sum of your deposit and multiply your bonus by 15 before you could play any of the games and collect. Therefore in this case, to meet these conditions you would have had to play, before anything else, the sum of 3000 € on a slot-machine, on the Keno or on Scratch. If you do not respect these conditions, if you play on games other than those mentioned earlier in this example you will immediately cancellation any promotional offers linked to the associated winnings. The games you may participate in and those that are forbidden in order to get a bonus are described at the cashier.

Besides these, there are bonuses that are said to be “without deposit”. These allow you to play any game at any time and to cash in at any moment. For further information, particularly on the terms and conditions, contact the casino’s customer service by clicking on, for example, the “live chat”.

Cash out are subject to wagering conditions. If these are not checked, you will not be able to collect. If you would like to make sure that you are fulfilling the wagering conditions all you need to do is to go to the cashier of the casino and click on the relevant bonus.

Then scroll down the screen to find the answer to your question! In addition, if the number of times you have to play your deposit and/or your bonus is inferior to the one imposed for you to be able to cash in, the Tradition Casino software will not allow you to collect of your winnings.

No. You are only allowed to play if there is one single bonus in your account. You may only ask for another bonus once a withdrawal has been processed or when there is less than one credit on your account.

It is recommended that you always bring your balance down to 0 before claiming another bonus and making a new deposit so as to erase the conditions linked to your previous bonus.

Do not forget that in general you are only allowed to claim one bonus per hour.

Unfortunately, once you have made a deposit the activated bonus can no longer be removed from your account.

However, if you have not yet made the deposit you may still decline the bonus using the following procedure: go to the cashier and, in the top right-hand corner click on the name of the active promotional offer to then be able to click on “unclaim”.

Tradition Casino game scores are secured by a Random Number Generator or RNG – at the cutting edge of the technology.

It manages and brings into effect game results in both the entertainment mode and real money mode. In addition, for all games that use cards such as Blackjack, Baccarat, the pack or packs of cards are shuffled before every deal.

Each Tradition Casino player may accumulate loyalty points for the unique VIP Club Tradition program.

To do this all the player need do is to place a bet on any of the Rival games to automatically receive a certain number of loyalty points.

These accumulated points are not subject to any condition and may all be converted into real money that will be available for collection or to be used to play again.

Just click on “help” when you are in the game.

Please review the VIP Club Section.